Privacy Policy, Terms of Service & Cookie Policy

Effective Date: 5/26/2025

Contact Email: brayden@homeformcleaning.com

Privacy Policy

1. Information We Collect

We may collect personal information such as your name, email address, phone number, home address, and payment details. We may also collect non-personal information such as your IP address, browser type, access times, and pages viewed.

2. How We Use Your Information

Your information is used to provide and manage services, schedule appointments, respond to inquiries, process payments, send updates or promotions (only if you opt in), and improve our website and services.

3. Sharing of Information

We do not sell your personal information. We may share it with trusted service providers (such as payment processors and booking tools), legal authorities if required, or a new business entity in the case of a merger or acquisition.

4. Data Security

We use SSL encryption and secure third-party tools to protect your information. However, no method of online transmission or storage is completely secure.

5. Your Rights

You may request access to, correction of, or deletion of your data. You may also opt out of promotional communications at any time. To make a request, contact brayden@homeformcleaning.com.

6. Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from individuals under 18.

7. Changes

We may update this policy from time to time. Revisions will be posted on this page with a new effective date.

Terms of Service

1. Acceptance of Terms

By using our website or services, you agree to these Terms. If you do not agree, do not use our services.

2. Services Provided

HomeForm Cleaning provides residential and light commercial cleaning services in the Cincinnati area. Services, pricing, and availability are subject to change.

3. Booking & Payments

Appointments must be booked through our website or approved channels. Full payment is due upon completion unless otherwise arranged. We reserve the right to reschedule or cancel services when necessary.

4. Cancellations

Please provide at least 24 hours’ notice for cancellations. Late cancellations may be subject to a fee.

5. Customer Responsibilities

Clients must provide access to the property, ensure a safe environment, and disclose any known hazards or cleaning preferences prior to service.

6. Limitations of Liability

We are not responsible for pre-existing damages, unforeseen consequences of cleaning services, or losses beyond the scope of standard cleaning.

7. Termination

We reserve the right to refuse or terminate services at our discretion.

Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device that help websites remember preferences and analyze behavior.

2. How We Use Cookies

We use cookies to remember your preferences, analyze traffic, and enhance website performance.

3. Types of Cookies Used

Essential cookies are needed for basic site operation. Performance cookies help track user behavior. Functionality cookies remember settings like form inputs. Marketing cookies, if used, may track interactions for remarketing purposes.

4. Managing Cookies

You can disable cookies in your browser settings. However, some features of the site may not function properly if cookies are disabled.

Contact Information

HomeForm Cleaning

Cincinnati, Ohio

Website: www.homeformcleaning.com

Email: brayden@homeformcleaning.com