Frequently asked questions.
What cleaning services do you offer?
IWe provide comprehensive residential and commercial cleaning services including regular house cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleanup, and specialized services like carpet cleaning and window washing.
How much do your cleaning services cost?
IOur pricing depends on the size of your home, frequency of service, and specific cleaning needs. We offer free estimates and can provide customized quotes based on your requirements. Regular weekly or bi-weekly service typically offers the best value.
Do you bring your own cleaning supplies and equipment?
IYes, we bring all necessary cleaning supplies, equipment, and tools. We use professional-grade, eco-friendly products that are safe for your family and pets. If you prefer us to use your specific products, we're happy to accommodate that request.
Are your cleaners insured and bonded?
Absolutely. All our cleaning professionals are fully insured and bonded for your protection and peace of mind. We also conduct thorough background checks on all team members.
How long does a typical cleaning session take?
Cleaning time varies based on home size and service type. A standard cleaning for an average 3-bedroom home typically takes 2-3 hours, while deep cleaning services may take 4-6 hours or longer.
Do I need to be home during the cleaning?
You don't need to be present during cleaning. Many clients provide access instructions and go about their day. However, you're always welcome to be home if you prefer, and we'll work around your schedule.
What's the difference between regular cleaning and deep cleaning?
Regular cleaning maintains your home's cleanliness with routine tasks like dusting, vacuuming, and bathroom cleaning. Deep cleaning is more thorough and includes detailed work like cleaning inside appliances, baseboards, light fixtures, and areas not typically covered in regular maintenance.
How far in advance do I need to schedule service?
We recommend booking at least 3-4 days in advance, though we often accommodate same-day requests when possible. For recurring services, we'll establish a regular schedule that works for you.
Do you offer recurring cleaning services?
Yes, we offer flexible recurring services including weekly, bi-weekly, and monthly options. Regular clients receive priority scheduling and often benefit from discounted rates compared to one-time cleanings.